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Ticket receiving

2. TERMS AND CONDITIONS FOR PURCHASE OF ETICKETS.  



2.1. SELLER assumes no liability for lost or damaged ETICKETS.  

2.2. In case of concert cancellation, re-scheduling or change of the venue it is EVENT ORGANISER’S responsibility to deal with the return and/or compensation of the ETICKETS if not stated otherwise.      

2.2.1. In case of concert cancellation the ticket price is refunded, but the commission fee applied by eKase for the service is not refunded.

2.3.SELLER at online store HYPERLINK "https://www.ekase.lv" www.ekase.lv sells tickets to the events only as ETICKETS in the form of PDF file that is delivered to the e-mail provided by BUYER. It is BUYER’s responsibility to print ETICKETS.

2.4.BUYER is given 15 minutes to make a payment for ETICKETS from the moment they are placed in a “basket”. If the payment has not been done within given time the ticket comes to free trade and BUYER has to start the process of purchasing over again.

2.5. BUYER is able to purchase up to 7 ETICKETS per one purchase occasion.

2.6.Neither SELLER nor EVENT ORGANISER is responsible if the person declaring ETICKET is the same person who purchased the ETICKET and do not take responsibility for the damage caused in such case. Neither SELLER nor EVENT ORGANISER takes responsibility of illegal reproduction of tickets. Only one visitor - the first ETICKET bearer will be admitted in the venue.

2.7. SELLER do not exchange or buy back ETICKETS.

2.8. It is forbidden to perform advertising or marketing activities in the territory of the event that are not coordinated with the Organizer.

2.9. In case of buying ETICKETS with special discount, BUYER must show doscount document (student ID, Friends Card etc.). These ETICKETS are not valid without document. 

2.10. It is forbidden to use the tickets purchased at eKase in advertising or marketing campaigns without the written permission of the event organizer.

2.11. The BUYER is responsible for entering the correct e-mail address; if the e-mail address is entered incorrectly, there is a risk that the ticket will fall into the hands of another person or be sent to a non-existent e-mail address.
      2.11.1. The SELLER is not responsible for the automatic sending of the ticket to an incorrect e-mail address when entered by the BUYER. In this case, the ticket cannot be canceled. New tickets will not be sent instead.
      2.11.2. The BUYER is not entitled to request a refund for the purchased TICKETS if they have not used and / or received them by e-mail. All TICKETS purchased by the BUYER can be viewed and presented from the BUYER's profile on eKase.lv.  

2.12. In case of force majeure and the event is postponed, the purchased ticket is valid for the new date of the event. The organizer is obliged to announce the new date of the event no later than 6 months after the end of the force majeure situation. Ticket repurchases are not made in this case.
      2.12.1. In the event of force majeure and the event cannot be postponed, it will be canceled, the BUYER will be offered to attend another equivalent event of the respective organizer or tickets will be repurchased in accordance with the Consumer Protection Law.