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Insurance policy

3. TICKET INSURANCE TERMS AND CONDITIONS


The provider of the Ticket Insurance service is Balcia Insurance SE, the policyholder is SIA EKASE, and the insured person is the ticketholder (person attending the event).
  • Insurance providing tailor-made Ticket Insurance solutions.
  • Insurance that covers losses, if an unforeseen event has prohibited the insured person from receiving a service at the time and place indicated in the insured ticket
WE WILL COVER LOSSES IF YOU ARE UNABLE TO ATTEND THE EVENT DUE TO THE FOLLOWING:

  • restrictions determined by the SPKC;
  • an accident at Your Dwelling (not more than 2 days prior to the event);
  • a sudden illness or accident that affects You or Your Relative;
  • Your death or the death of Your Relative;
  • an issue with a vehicle;
  • the cancellation or postponement of the service;the cancellation of the service
HOW TO APPLY FOR AN INDEMNITY:

Act according to the situation and contact Balcia Insurance SE or fill Claim notification form as soon as possible. You must submit the following:

  • Insured Person’s service ticket;
  • Information about the reason for not being able to receive the service and supporting documents.
Read the Insurance Terms and Conditions and the IPID, and, if necessary, request additional information from Balcia Insurance SE, balcia@balcia.lv or 82222